ChicMonk
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Shipping Policy

At ChicMonk.com we commit to provide the best delivery solutions partnering with leading courier companies in the region. We understand your priority and endeavor to provide different delivery solutions for your convenience including priority shipping, cash on delivery and order tracking facility on our site.

  • www.chichmonk.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
  • Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

Delivery Policy

UAE- Delivery Fees( for less than 3 Kgs parcel)

If parcel size is more than 3 Kgs additional courier fees may apply depending on actual charges from time to time.

Area Fee Delivery Time Destination
UAE – Orders Above AED 299 Free 2-3 Business days Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Al Ain, Fujairah
UAE – Orders below AED 299 AED 25 2-3 Business days Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Al Ain, Fujairah
UAE – out of Service areas AED 25 + Additional charges as applicable 7-10 Business Days We will call you for a quote before dispatching your order

ChicMonk offers delivery throughout UAE excluding areas like Lahbab, Sham, Dhayah, Tarif, Habshan, Madinat Zayed, Ruwais, Jebel Dhanna, Sila, Gheweifat, Ghayathi, Bu Hasa, Mizaira’a, Attab, Hameem, Karima, Arada , Mukhayriz or any other remote area as per discretion of our courier partner. We reserve right to refuse delivery to any remote area which is not serviced by our courier partners. The orders of excluded areas can be received by customer close to the covered delivery areas of UAE or by their relatives/friends or the courier charges to the requested address can be borne by Customer.

Express delivery or same day delivery is available subject to extra charges and basis order confirmation (Stock availability). on special request.  For further queries,  you can contact us –  help@chicmonk.com.

ChicMonk will NOT deal or provide any services or products to any of US OFAC, EU, UN sanctions countries in accordance with the law of UAE

Multiple shipments

Your order may be processed in multiple shipments. In case of Multiple Shipments, multiple postings may appear in the Cardholder’s monthly statement. Please refer above Delivery Fees table. Charges for multiple shipments are same as above.

Return Policy

ChicMonk disclaims any right to return the product once purchased until it is a manufacturing defect. It is customer’s responsibility to open the delivered package and check the contents before the courier delivery person leaves the delivery place. In case of wrong delivery or any defect found, same should be immediately notified to the delivery person and incase required for possible return of the product. Once the customer takes delivery, it is deemed considered that customer has satisfied themselves with product which they have received as per the order made. ChicMonk holds no responsibility for any claims whatsoever once the successful delivery is made at the customer’s delivery location.